Complaints
A complaint should identify the manuscript, article or process concerned, state the issue clearly and include supporting evidence. It should be sent to editor@pijst.com. Abusive, anonymous or unsupported allegations may be limited, but credible integrity concerns will be considered even when confidentiality is requested.
Appeals Against Editorial Decisions
An appeal must explain a specific factual, procedural or scholarly error in the decision. Disagreement alone is not sufficient. New information should be clearly identified. The journal may seek an independent editorial or reviewer opinion.
Fair Handling
Where practicable, a complaint or appeal is reviewed by a person not directly responsible for the disputed action. Outcomes may include confirmation of the decision, reconsideration, correction of process or referral to an institution or relevant authority.